Monday, June 8, 2015

From Safety 2015: Near-Miss Reporting: Applying Behavioral Science to Optimizing Safety Culture

In their Safety 2015 presentation, "Near-Miss Reporting: Applying Behavioral Science to Optimizing Safety Culture," Aubrey Daniels International senior vice presidents Judy Agnew, Ph.D., and David Uhl explored optimal near-miss reporting.

They offered best practices for effective near-miss reporting such as:
  • Make near-miss reporting systems quick and easy to use.
  • Positively reinforce near-miss reporting.
  • Provide feedback as quickly as possible on how the near-miss report helped.
  • Consolidate near-miss data to show trends, and make it useable for specific tasks or types of work.
  • Celebrate good catches.
  • Include management near-misses and acknowledge management missteps.
  • Show correlation between near-miss reporting and improvements in safety.
An element of the presentation focused on the value of building reinforcement into near-miss reporting. Key elements of that include:
  • Make immediate consequences positive.
  • Minimize the work.
  • Anonymity can jump start a process.
  • Let people know it mattered.
  • Make near-miss data accessible and useful.
  • Include good catches.
This session was recorded during Safety 2015 and is available for purchase on