They offered best practices for effective near-miss reporting such as:
- Make near-miss reporting systems quick and easy to use.
- Positively reinforce near-miss reporting.
- Provide feedback as quickly as possible on how the near-miss report helped.
- Consolidate near-miss data to show trends, and make it useable for specific tasks or types of work.
- Celebrate good catches.
- Include management near-misses and acknowledge management missteps.
- Show correlation between near-miss reporting and improvements in safety.
- Make immediate consequences positive.
- Minimize the work.
- Anonymity can jump start a process.
- Let people know it mattered.
- Make near-miss data accessible and useful.
- Include good catches.