David Frances, Ph.D., authored
This is a Safety Moment! after his program to help employees give respectful feedback to unsafe coworkers proved successful. The book summarizes noncontroversial techniques to help workers initiate necessary safety conversations. “Everybody knows that talking about safety, whenever it’s warranted, is the right thing to do. By training people to give feedback respectfully, you make it easier for them to do so.” Using examples, Frances tells readers how to open and close a safety conversation, and ways to give and respond to safety feedback. “I’ve learned that employees are very receptive to this material for reasons beyond the workplace. They see that these techniques can be equally effective for giving feedback at home as well as at work.” Read the full interview
here and look for his article on peer-to-peer safety coaching in the November issue of
Professional Safety.
