Supporting Culturally Diverse Workforces & Safety

A new report from European Agency for Safety and Health at Work (EU-OSHA) concludes that addressing cultural diversity in the workplace can greatly affect occupational safety and health. "Diverse Cultures at Work: Ensuring Safety and Health Through Leadership and Participation" reports that lack of awareness of cultural differences can have serious consequences, but organizations that strive to be more inclusive can use diversity as a resource for learning, change and renewal.

"A precondition for business success is healthy and motivated employees, especially in times of growing pressure on market competition," says EU-OSHA Director Dr. Christa Sedlatschek. "Workers with a migration background have to face specific language and cultural challenges, which is also mirrored in higher accident and sick leave rates than national workers."

The report notes that poor communication and misunderstanding may arise as a result of cultural differences and can result in tension and stress, reduced job satisfaction and higher staff turnover. In addition, occupational safety and health risks may increase because individual perceptions of what is safe may vary.

According to the report, a constructive safety climate shared by all in the workforce is needed. "Leadership and worker participation are key to improving safety and health in culturally diverse workplaces," the report suggests, adding that managers must adapt their leadership style, address language barriers, effectively train workers to overcome intercultural issues and nurture an inclusive working environment.

Download the report here.