Wednesday, June 10, 2015

From Safety 2015: Using Video in Training & Toolbox Talks

©iStockphoto.com/kabliczech
Today at Safety 2015, Steven St. Laurent, president of StevenStLaurent.com Inc., instructed attendees in ways to enhance training and toolbox talks with video. Videos are great for communication, St. Laurent says, but as with anything, using the right tool in the right context is key.

"Video is one of many techniques that can keep people engaged," St. Laurent says. " But far too often trainers, supervisors and safety professionals alike have not had any guidance on simple techniques. Tragically, they lose out on impacting their audience and compelling them to take action."

St. Laurent explained various techniques for getting the most out of videos in training, including:
setting up and debriefing a video;
  • asking open-ended and closed-ended questions;
  • compelling participants to take action with a strong conclusion;
  • using suspense;
  • using the fourth wall and role-playing by yourself or with a person;
  • getting others to lead a debate/discussion;
  • finding video resources legally and ethically.
Implementing video in presentations is an art form, St. Laurent says, but with the appropriate approach, it can be a massively effective training tool. "Consider each training you conduct as if you are the lead actor," he says. "Know your message. Be prepared. Get there early. Plan ahead. Test out the technology. Have back up cables, files, phones, projectors, TV’s and/or computers. Care about your audience. Listen well. Be creative!"

This session was recorded during Safety 2015 and is available for purchase on http://learn.asse.org.

From Safety 2015: Execs Share C-Suite Insight

A panel of business leaders shared their thoughts on OSH, its role in today's business decision-making process and their expectations of OSH professionals during the Executive Summit, held this morning as part of ASSE's Safety 2015 conference.

The executives on this year's panel represented a wide range of industries. It included Stephen Ayers, architect of the U.S. Capitol; Richard Baily, Boeing Co.; Jeff Williams, Johnson Controls; Art Daniel, AR Daniel Construction Services Inc.; and David Walls, Austin Industries.

Here are just a few highlights from their comments:
"We test prospective employees for propensity to take risks to weed out many risk takers."
~David Walls
"[Safety] is a lifestyle, it's a commitment--[it] starts with senior leaders of the organization."
~David Walls
"We need to transfer some of our aviation workplace safety practices into the workplace."
~Richard Baily
"Safety saves money . . . and enables us to recruit the best possible people."
~Stephen Ayers
"Safety is the most important aspect of our business."
~Jeff Williams
"There are many organizations we aren't willing to do business with. If they request our safety record but won't share theirs, that's a key indicator."
~Art Daniel
Watch video highlights here.

From Safety 2015: Best Practices for Ensuring Safety on a Construction Project

In his June 8 session during Safety 2015, “A Case Study: Best Practices to Ensure Safety on a Construction Project,” Kenneth Bogdan discussed methods for reducing incident frequency on large construction projects. His presentation discussed best practices using the example of a 16-month project to construct a 313,000 sq ft casino and 1.25 million sq ft parking garage in Baltimore, MD.

Site safety begins during the bid process, Bogdan says, and involves the input of all parties on the project, including owner, construction manager and insurance carrier. He discussed the importance of creating a site-specific safety manual that details the safety rules of the project so that all contractors understand the requirements.

Another key step is to employ an on-site safety manager who reports directly to the general superintendent. This person’s duties include monitoring site safety, coordinating audits, conducting safety orientations, being involved in claims management, overseeing drug and alcohol testing, and ensuring that only qualified contractors are permitted on site.

By way of the case study project, Bogdan also discussed the importance of having all parties involved in project safety, including owner, claims consultant, subcontractors and workers. From labor to management, when all parties collaborate, he says, the project can result in a win-win.

This session was recorded during Safety 2015 and is available for purchase on http://learn.asse.org

From Safety 2015: Risk Assessment ● Risk Assessment ● Risk Assessment

Post by Safety 2015 Guest Blogger Steve Minshall, CSP, CIH

Why do I say “Risk Assessment” three times? Isn’t once enough? What are all these crazy questions you’re asking me? You’re mama might have told you not to come [with a hat tip to Three Dog Night and their song “Mama Told Me (Not to Come)”], but if you missed the ASSE’s 3-day risk assessment course leading up to Safety 2015, you may need some whiskey in your water and sugar in your tea to help get over your transgression.

If you’ve read this far, I’m not going to bore you with a history of risk assessment, mainly because I’m not expert in the history of this methodology, but you can imagine that humans have been engaging in risk assessment and risk management for a long time – but haven’t always called it by those terms. The call to use risk assessment, though, is growing louder and attracting more attention and followers. In fact, the organizers of this course probably weren’t too surprised when the registrations grew to the point that they needed two classrooms and two instructors to accommodate all the people who signed up.

So here we are with OSH professionals always on the hunt for the next big thing to elevate their processes to the next level. Many, it seems, are tiring of behavior-based safety (BBS), though some are not yet ready to admit defeat, and there are always those who are ready to bash BBS while simultaneously ignoring the principles of behavioral science and espousing their own next best way of “doing safety." Risk assessment/risk management could be that next best way and it will be wonderful if that turns out to be the case.

Detractors of BBS eschew its supporters who say fervently that if your BBS process is failing, you’re just not doing it right. The detractors say BBS just doesn’t work. I happen to agree that if your BBS process is not achieving the desired results, chances are that something, or more than one “something," is not being done correctly. BBS is not necessarily easy to do well and right, and its even harder to sustain.

There may be a cautionary lesson here. What if you go wholesale into risk assessment and you don’t get the results you expected? Would that be because the risk assessment methodology you chose to use was faulty? That the whole premise of risk assessment lacked scientific validity, rigorous testing and peer-reviewed articles to prove it does what it’s purported to do? Can you point to scientific, peer-reviewed articles (that you have, in fact, read) that support your particular style/brand of risk assessment?

Frankly, I hope that risk assessment is among the next best things we do to advance OSH. However, from what I saw over the last 3 days, risk assessment may not be a whole lot easier to do right and well than is a BBS process. You need training in the methodology. You need confidence in the methodology you chose, even though it may, as yet, be based on some unproven assumptions. You need commitment from lots of people, including your management. You need perseverance and the persistence to hone and refine your methodology. You need to track your data and the results, and communicate them as transparently as you can. And, you need to realize that whether it’s done poorly or well, there will be some people who just don’t like what you’re doing – they won’t see the value in all the time it takes and worse they may become disillusioned when the controls your process says need to be in place simply never materialize.

I encourage you to sign up for a risk assessment course – take this one the next time it’s offered. Immerse yourself in the new jargon, the formulas and calculations, the mystique of the next grand thing, and maybe, just maybe, you’ll see some things you ain’t never seen before.


From Safety 2015: Mobile Apps for OSH Pros

In his June 9 Safety 2015 session, "A Review of the Top 10 Mobile Apps for the Safety Professional," Paul J. Colangelo, STS, CHST, CET, national director of compliance programs for ClickSafety, took a look at the top mobile apps available to help OSH be more effective and efficient.

Thanks to smartphones and tables, use of technology has become more widespread in the OSH community. Tasks that once consumed significant time and resources can now be accomplished simply by accessing an effective app, Colangelo explained. Furthermore, new and younger workers come to the workplace expecting technology to be a common part of what they do and a significant tool to be utilized in their daily tasks.

Colangelo reviewed both free and fee-based apps during his talk. Many regulatory agencies like OSHA have developed apps such as the Heat Safety Tool, which is designed to not only calculate heat index, but also to identify signs and symptoms of heat-related illness, first-aid treatment and contact information for the agency. NIOSH offers apps that address chemical safety, ladder safety, lift safety and several others. Beyond OSHA and NIOSH, agencies and associations such as ANSI, AHA and NFPA have developed apps.

Colangelo suggested that OSH professionals use the following criteria when selecting apps:
  • device brand; 
  • device type;
  • flash capability;
  • industry;
  • classification;
  • source and accuracy of content; 
  • cost;
  • malware and security concerns;
  • ads. 
Colangelo's’s session was recorded during Safety 2015 and is available for purchase on http://learn.asse.org.